Privacy Statement
This privacy statement informs you of your rights regarding our processing of your personal data. We recommend reading through this privacy statement carefully. If you have any questions, please contact us at info@acquaint.eu.
Who is Acquaint?
We are Acquaint B.V., with our registered office at Zwettestraat 27, 8912 AV in Leeuwarden, the Netherlands, registered in the trade register with the Chamber of Commerce under number 61556173.
Which personal data do we use?
Because you use our services, we are permitted to process your personal data. The summary below covers the purposes for which we collect the data, the legal basis for processing the data, and how long we store the data.
| Purpose: | Financial records |
| Data: | Company name, Billing address, Bank details (Bank name/IBAN/BIC/SWIFT), Outstanding balance |
| Basis: | Legal obligation |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Transaction management |
| Data: | Name and address, Billing address, Email address, Phone number, Account number, Client number |
| Basis: | Performance of an agreement |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Complaint processing/client service |
| Data: | Name and address, Billing address, Email address, Phone number, Account number, Complaint details, Client number |
| Basis: | Performance of an agreement |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Billing |
| Data: | Name and address, Billing address, Email address, Phone number, Account number, Client number |
| Basis: | Performance of an agreement |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Provision of the actual service |
| Data: | Name and address, Email address, Data needed to provide the service |
| Basis: | Performance of an agreement |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Customer relation management (CRM) |
| Data: | Name and address, Email address, Phone number |
| Basis: | Legitimate interest |
| Interest in question: | Commercial interest |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Job application |
| Data: | Name and address, Email address, Phone number |
| Basis: | Legitimate interest |
| Interest in question: | Commercial interest |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Direct marketing |
| Data: | Name, Email address |
| Basis: | Legitimate interest |
| Interest in question: | Commercial interest |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Newsletter |
| Data: | Name, Email address |
| Basis: | Legitimate interest |
| Interest in question: | Commercial interest |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Social marketing |
| Data: | Name, Email address |
| Basis: | Legitimate interest |
| Interest in question: | Commercial interest |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | General visitor data management |
| Data: | IP address, Surfing behaviour, Time of website visit, Browser details |
| Basis: | Legitimate interest |
| Interest in question: | Website improvement |
| Retention period: | As long as needed to achieve the stated purpose |
| Purpose: | Measure Adwords ads |
| Data: | Surfing behaviour and page visits |
| Basis: | Legitimate interest |
| Interest in question: | Commercial interest |
| Retention period: | As long as needed to achieve the stated purpose |
How do we obtain your personal data?
In our possession we have only the data that you provided us with.
Sharing with others
We only share your data with third parties if this is necessary to perform an agreement concluded with you or to meet a legal obligation.
How does Google Analytics use the data?
We use Google Analytics to achieve our website goals. Google sends these data to servers in the US and stores them there. You can find Google’s privacy policy here.
Google uses this information for different purposes:
If Google is legally required to do so, it can also share this information with other parties. We have no further influence over this.
Google does not have our permission to use Analytics information obtained from us for other Google services.
What are your rights?
You have the right to view, correct and delete your personal data. If you would like to exercise these rights, please send your request to view, correct or delete your data to info@acquaint.eu. We will respond to your request as quickly as possible (within four weeks at the latest). In addition, you also have the right to lodge a complaint with the Dutch Data Protection Authority.
Right to object
You have the right to object to specific data processing operations that are based on a ‘legitimate interest’.
Withdrawal of consent
In all cases where the basis for a specific data processing operation requires your consent, you have the right to withdraw that consent. This has no impact on the past, but it does mean that we will no longer be permitted to process those data. This may mean that we can no longer provide certain services to you.
What are cookies and how does Acquaint use them?
Cookies are small pieces of information (text) that a website that you visit sends to your browser, which then stores them on the hard drive or memory of your device, such as your computer, tablet or mobile phone. The cookies that our website sends will not harm your device or the files stored on it.
Can you delete the cookies?
You can always withdraw the consent you give to our website to send and read cookies. To do this, set your browser to not accept any cookies, or clear all of the cookies currently stored in your browser. Consult your browsers’ help function for instructions.
Please bear in mind that clearing cookies may prevent proper functioning or general availability of certain parts of our site. In addition, blocking or clearing cookies only affects the computer/browser where you adjust that setting. For instance, if you use multiple computers/browsers, you must block and clear the cookies on each device/browser.
Can this privacy statement change?
This privacy statement may change. We therefore recommend that you regularly review the privacy statement for any updates.
Questions or concerns?
If you have any further questions regarding this privacy statement and the way we use your data, please contact us using the details below. In addition, you can always contact the competent national supervisor for privacy protection. In the Netherlands, this is the Dutch Data Protection Authority (‘Autoriteit Persoonsgegevens’).
Contact
Website: www.acquaint.eu
Business address: Zwettestraat 27b, 8912 AV Leeuwarden The Netherlands
Phone: +31 (0)85 3032782 E-mailadres: info@acquaint.eu